In the case of contracts for the delivery of goods, consumers are entitled to a right of withdrawal in accordance with the following provision.
A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed.

Right of withdrawal

right of withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason.

The cancellation period is 14 days from the day on which you or a third party named by you who is not the carrier took possession of the last item.

In order to exercise your right of withdrawal, you must send us (Yaming and Yingqian GbR, Bonhoefferstraße 30, 48346 Ostbevern, Germany, Tel: 02532/9576830, email: info@lyricsjewelry.com) a clear statement (e.g. letter, E -Mail) about your decision to revoke this contract. You can use the attached sample revocation form for this, but this is not mandatory.

To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired.

Consequences of revocation

If you revoke this contract, we have paid you all payments that we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us have), immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment. We may refuse repayment until we have received the returned goods or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send back the goods before the period of fourteen days has expired. We bear the costs of returning the goods.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.


Exclusion or premature expiry of the right of withdrawal:

The right of withdrawal does not apply to contracts

- for the delivery of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;

The right of withdrawal does not apply to consumers who do not belong to a member state of the European Union at the time the contract is concluded and whose sole place of residence and delivery address are outside the European Union at the time the contract is concluded.

Refunds

We will notify you once we have received and inspected your return and let you know whether or not the refund has been approved. If approved, your original payment method will be automatically refunded. Please keep in mind that it may take some time for your bank to finish processing and posting the refund.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused with tags and in the original packaging. You will also need the invoice or proof of purchase.

damage and problems
Please check your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate and resolve the issue in a timely manner.

Unfortunately we cannot accept returns of personalized items or gift cards.

Sample cancellation form

(If you want to revoke the contract, please fill out this form and send it back.)

To Yaming and Yingqian GbR, Bonhoefferstraße 30, 48346 Ostbevern, email: info@lyricsjewelry.com

I/we(*) hereby revoke the contract concluded by me/us for the purchase of the following goods (*)/ the provision of the following service (*)

                                                                                                                           

Ordered on (*) /received on (*)


Name of consumer(s)

Address of consumer(s)

Signature of consumer(s) (only if notification is on paper)

Date
                                  

(*) Delete where not applicable