Wir bieten 30 Tage Rückgaberecht. Rückgabe erfolgt ohne Angabe von Gründen.
Privacy Policy (GDPR)
1. Information about the collection of personal data and contact details of the person responsible
2. Data collection when visiting our website
3.Cookies
4. Data processing for order processing
5. Data processing when opening a customer account and for contract processing
6. Contact
7. Use of single sign-on procedures
8. Comment function
9. Use of your data for direct marketing
10. Use of Social Media: Social Plugins
11. Online Marketing
12. Web Analytics Services
13. Retargeting / Remarketing / Referral Advertising
14. Use of a live chat system
15. Rights of the data subject
16. Duration of storage of personal data
1. Information about the collection of personal data and contact details of the person responsible
1.1. Thank you for visiting our website. In the following we would like to inform you about the handling of your personal data when using our website. Personal data is basically all data with which you can be personally identified.
1.2. Responsible for the processing of data on our website within the meaning of the General Data Protection Regulation (GDPR) is:
Yaming and Yingqian GbR
Bonhoefferstrasse 30
48346 Ostbevern
Germany
Phone: 02532/9576830
Email: info@lyricsjewelry.com
1.3. In order to protect the security of your data during transmission, we use state-of-the-art encryption methods (e.g. SSL or TSL) via HTTPS.
2. Data collection when visiting our website
Each time our website is accessed, our system automatically records data and information that your browser transmits to our server (so-called "server log files"). The following data that is technically required for us is collected:
- Our visited website
- Date and time at the time of access
- Amount of data sent in bytes
- Source/reference from which you came to the page
- Operating system used
- Browser used
- IP address used (if necessary: in anonymous form
We reserve the right to subsequently check the server log files if there are concrete indications of illegal use. The data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected. In the case of the collection of data for the provision of the website, this is the case when the respective session has ended.
If the data is stored in log files, this is the case after seven days at the latest. Storage beyond this is possible. In this case, the IP addresses of the users are deleted or alienated so that it is no longer possible to assign the calling client. The collection of the data for the provision of the website and the storage of the data in log files is absolutely necessary for the operation of the website. Consequently, there is no possibility of objection on the part of the user.
3.Cookies
Our website uses cookies.
Cookies are text files that are stored on the user's end device. If a user calls up a website, a cookie can be stored on the user's operating system. Some functions of our website cannot be offered without the use of cookies. This requires that the browser is recognized even after a page change. The user data collected by technically necessary cookies are not used to create user profiles. Our legitimate interest in the processing of personal data in accordance with Article 6 (1) (f) GDPR also lies in the above purposes.
In addition, our website uses cookies that enable an analysis of the surfing behavior of users (so-called third-party cookies). You can find more detailed information on the scope, purpose, legal basis and objection options in the respective sections of the respective chapter of this data protection declaration.
As a user, you have full control over the use of cookies. By changing the settings in your Internet browser, you can deactivate, restrict or delete the transmission of cookies. If you deactivate cookies for our website, you may no longer be able to use all the functions of the website to their full extent. You can prevent the transmission of Flash cookies by changing the Flash Player setting.
You can find help with the settings in the respective help menu of your browser under the following links:
Internet Explorer: http://windows.microsoft.com/de-DE/windows-vista/Block-or-allow-cookies
Firefox: https://support.mozilla.org/de/kb/cookies-allow-and-reject
Chrome: http://support.google.com/chrome/bin/answer.py?hl=de&hlrm=en&answer=95647
Safari: https://support.apple.com/de-de/guide/safari/sfri11471/mac
Opera: https://help.opera.com/en/latest/web-preferences/#cookies
Some of the cookies used here are deleted after you close your browser (so-called session cookies). Other cookies remain on your end device and enable us or our partner companies (third party cookies) to recognize your browser on your next visit (persistent cookies). If cookies are set, they collect and process certain user information such as browser and location data as well as IP address values to an individual extent. Persistent cookies are automatically deleted after a specified period, which can vary depending on the cookie.
4. Data processing for order processing
4.1. If you would like to order in our web shop, it is necessary for the conclusion of the contract that you provide your personal data, which we need to process your order. We process the data you provide to process your order.
We sometimes work with external service providers to process your order. For this we have to pass on the necessary personal data.
If we commission transport companies to deliver your goods, we will pass on your data required for the delivery of the goods to the respective transport company. In order to process the payments, we will pass on your data to the commissioned bank as far as is necessary. If we use payment service providers, you will also be informed of this below.
The legal basis for the transfer of your data is Article 6 (1) (b) GDPR.
4.2. Passing on your personal data to shipping service providers
-DHL
If the goods are delivered to you by the transport service provider DHL (Deutsche Post AG, Charles-de-Gaulle-Straße 20, 53113 Bonn), for the purpose of delivery and to the extent necessary in accordance with Art. 6 Para. 1 lit. b DSGVO only the name of the recipient and the delivery address on to DHL. Only if you have given your express consent during the ordering process will we pass on your e-mail address to DHL prior to delivery of the goods in accordance with Art. Your consent can be withdrawn at any time with effect for the future from the above-mentioned person responsible or from the transport service provider DHL.
- DPD
If the goods are delivered to you by the transport service provider DPD (DPD Deutschland GmbH, Wailandtstraße 1, 63741 Aschaffenburg), we only provide the name of the recipient for the purpose of delivery and within the scope of what is necessary in accordance with Article 6 (1) (b) GDPR and the delivery address to DPD. Only if you have given your express consent during the ordering process will we pass on your e-mail address to DPD prior to delivery of the goods in accordance with Art. Your consent can be withdrawn at any time with effect for the future from the above-mentioned person responsible or from the transport service provider DPD.
- GLS
If the goods are delivered to you by the transport service provider GLS (General Logistics Systems Germany GmbH & Co. OHG, GLS Germany-Strasse 1 - 7, 36286 Neuenstein), for the purpose of delivery and to the extent necessary in accordance with Art. 6 Para 1 lit. b GDPR only forwards the name of the recipient and the delivery address to GLS. Only if you have given your express consent during the ordering process will we pass on your e-mail address to GLS prior to delivery of the goods in accordance with Art. Your consent can be withdrawn at any time with effect for the future from the above-mentioned person responsible or from the transport service provider GLS.
- Hermès
If the goods are delivered to you by the transport service provider Hermes (Hermes Logistik Gruppe Deutschland GmbH, Essener Straße 89, 22419 Hamburg), we only provide the name of the recipient and the delivery address to Hermes. Only if you have given your express consent during the ordering process will we pass on your e-mail address to Hermes prior to delivery of the goods in accordance with Art. Your consent can be withdrawn at any time with effect for the future from the above-mentioned person responsible or from the transport service provider Hermes.
- UPS
If the goods are delivered to you by the transport service provider UPS (United Parcel Service Deutschland Inc. & Co. OHG, Görlitzer Straße 1, 41460 Neuss), for the purpose of delivery and to the extent necessary in accordance with Art. 6 Para. 1 lit b DSGVO only the name of the recipient and the delivery address to UPS. Only if you have given your express consent during the ordering process will we pass on your e-mail address to UPS prior to delivery of the goods in accordance with Art. Your consent can be withdrawn at any time with effect for the future from the above-mentioned person responsible or from the transport service provider UPS.
- iDEAL
When paying via "iDEAL", the payment is processed by the payment service provider Currence iDEAL BV, Postbus 83073, 1080 AB Amsterdam, Netherlands (hereinafter referred to as "iDEAL").
We pass on the information you provided during the ordering process together with the information about your order in accordance with Article 6 (1) (b) GDPR to iDEAL exclusively for the purpose of payment processing and only to the extent necessary.
Details of iDEAL's privacy policy are available here: https://www.ideal.nl/en/disclaimer-privacy-statement/
- Shopify Payments
We use the payment service provider "Shopify Payments", 3rd Floor, Europa House, Harcourt Building, Harcourt Street, Dublin 2. If you choose a payment method offered by the payment service provider Shopify Payments, the payment will be processed by the technical service provider Stripe Payments Europe Ltd. , 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland, to which we send the information you provided during the ordering process together with the information about your order (name, address, account number, bank sort code, credit card number if applicable, invoice amount, currency and transaction number) in accordance with Article 6 (1) (b) GDPR. Your data will only be passed on for the purpose of payment processing with Stripe Payments Europe Ltd. and only insofar as it is necessary for this. For more information about Shopify Payments' privacy policy, visit the following web address: https://www.shopify.com/legal/privacy
Data protection information on Stripe Payments Europe Ltd. can be found here: https://stripe.com/de/privacy
4.3. Google Pay
When selecting the "Google Pay" payment method (a service provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google")), payment processing is mediated via the "Google Pay" application Your Android (at least 4.4 "KitKat") mobile device with an NFC function. Payment is made using one of your payment cards stored with Google Pay or a payment system verified there (e.g. PayPal). In order to authorize a payment via Google Pay of more than EUR 25, you must first unlock your mobile device. The information you provide when ordering will be passed on to Google for the purpose of payment processing. Google generates a unique transaction number that is sent to the ordering website to verify payment. This transaction number is just a numeric token that does not contain any information about your data. The actual transaction is carried out between the user and the ordering website by debiting the means of payment stored with Google Pay. Personal data can be processed in the processes described. In this case, the processing takes place for the purpose of payment processing in accordance with Article 6 (1) (b) GDPR.
Further information, in particular information on how Google handles your data, can be found here:
Terms of use of Google Pay https://payments.google.com/payments/apis-secure/u/0/get_legal_document?ldo=0&ldt=googlepaytos&ldl=de Data protection at Google: https://payments.google.com/payments/apis -secure/get_legal_document?ldo=0&ldt=pri vacynotice&ldl=de
4.4. Apple Pay
If you select the "Apple Pay" payment method (a service of Apple Distribution International (Apple), Hollyhill Industrial Estate, Hollyhill, Cork, Ireland), payment is processed via the "Apple Pay" function of your iOS, watchOS or macOS device end device by debiting a payment card you have stored with "Apple Pay".
Your transaction is protected by the security functions of the hardware and software of your device. If a payment is to be approved, it must be approved by entering a code and verifying it using the "Face ID" or "Touch ID" function of your device.
The information you provide during the ordering process together with the information about your order will be passed on to Apple in encrypted form for the purpose of payment processing. This data is then re-encrypted by Apple and then transmitted to the payment service provider of the payment card stored in Apple Pay to carry out the payment. The encryption ensures that only the website on which the order was placed can access the payment data.
After payment, Apple sends the device account number and a transaction-specific dynamic security code to the store website to confirm the payment.
Personal data can be processed for the curtains mentioned. In this case, this is done for the purpose of payment processing in accordance with Article 6 (1) (b) GDPR.
When using Apple Pay on iPhone or Apple Watch to complete a purchase made through Safari on Mac, the Mac and the authorization device communicate over an encrypted channel on Apple's servers. In doing so, Apple can process or store data. However, this is done in a format that does not identify you personally.
Information on Apple Pay data protection is available here: https://support.apple.com/de-de/HT203027
5. Data processing when opening a customer account and for contract processing
If you open a customer account with us, personal data will be collected and processed in accordance with Article 6 (1) (b) GDPR. The scope of the data can be seen from the input form. The data you enter will be stored and used by us to process the contract.
You can delete your customer account at any time. This can be done by sending a message to the address of the person responsible or, if offered, directly in the customer account. In this case, we will also block your data with regard to tax and commercial law retention periods and delete it after these periods have expired. This can only be opposed to your consent to permanent storage or a legally permitted further use of data on our part.
6. Contact
If you contact us using the contact form, the data entered in the input mask will be transmitted to us and saved. The data collected can be found in the respective input mask. When contacting us by email, only the data you enter there will be transmitted to us.
The data will only be used to process the conversation and your request. The legal basis for processing the data is Article 6(1)(a) GDPR if the user has given their consent. The legal basis for the processing of data that is transmitted in the course of sending an e-mail is Article 6 (1) (f) GDPR. If the e-mail contact is aimed at concluding a contract, the additional legal basis for processing is Art. 6 (1) (b) GDPR. The data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected and provided there are no legal storage requirements to the contrary. For the personal data from the input mask of the contact form and those sent by e-mail, this is the case when the respective conversation with the user has ended. The conversation is over when it can be inferred from the circumstances that the facts in question have been finally clarified. The user has the option to revoke his consent to the processing of personal data at any time. If the user contacts us by email, he can object to the storage of his personal data at any time. In such a case, the conversation cannot be continued.
6.1. WhatsApp business
Visitors to our website have the option of communicating with us via WhatsApp (a service provided by Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA).
We use the so-called "business version" of WhatsApp for this. If you contact us via Whatsapp on the occasion of a specific contract, we will save and use the mobile phone number you use on WhatsApp and - if published and/or transmitted - your first and last name (Article 6 (1) (b) GDPR) for the purpose the processing of your request.
You may be asked to provide additional data if this is necessary to process your request (Art. 6 Para. 1 lit. b. GDPR).
If the contact via WhatsApp Business is used for general inquiries that do not relate to a specific contract, we store and use the mobile phone number you use on WhatsApp and - if published and/or provided - your first and last name (according to Art. 6 Para . 1 lit. f. GDPR) for the purpose of processing your request.
Our legitimate interest lies in the short-term answering of questions from our customers or interested parties.
A transfer of data to third parties does not take place.
WhatsApp Business receives access to the address book of the mobile device used for this purpose. Telephone numbers stored there are automatically transmitted to a Facebook server in the USA.
The mobile device we use for WhatsApp business only contains the WhatsApp contact data of those users who have already contacted us via WhatsApp.
Facebook Inc. based in the USA is certified for the US-European data protection agreement "Privacy Shield", which ensures compliance with the data protection level applicable in the EU. For more details on how WhatsApp handles data, please refer to WhatsApp's privacy policy:
https://www.whatsapp.com/legal/?eea=1#privacy-policy
7. Use of single sign-on procedures
7.1. Facebook Connect Sign-in
We use "Facebook Connect" on our website, a plugin of the social network Facebook (Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA) (hereinafter referred to as "Facebook").
You can use this to create a customer account or to log in using the so-called single sign-on technique if you have a Facebook profile. If you call up one of our websites that has such a plugin, your browser establishes a direct connection to the Facebook servers. The content of the plugin from Facebook
transmitted directly to your browser and integrated into the page. This gives Facebook the information that your browser has called up the respective website, even if you do not have a Facebook profile or are not logged in to Facebook at the moment. This information (including your IP address) is transmitted directly from your browser to a Facebook server and stored there. Transmission to the USA is also possible.
Our legitimate interest lies in enabling a quick and uncomplicated registration process for our customers. The legal basis is therefore Article 6 (1) (f) GDPR.
Facebook's legitimate interest lies in the display of personalized advertising based on the surfing behavior of the user, the legal basis is therefore Article 6 (1) (f) GDPR.
You can also register and log in to our website with your Facebook data without using the Facebook button.
Only if you have given your express consent to the exchange of data with Facebook prior to the registration process in accordance with Article 6 (1) (a) GDPR will we receive the general and public information stored in your profile from Facebook when you use the Facebook button Information. This transfer only takes place in accordance with your personal data protection settings on Facebook. This information includes, but is not limited to, user ID, name, profile picture, age, and gender.
Please note that after changes to Facebook's data protection conditions and terms of use, your profile pictures, the user IDs of your friends and the friends list may also be transferred if you mark them as "public" in your privacy settings on Facebook have.
The data transmitted to us by Facebook is stored and processed by us to create a user account with the necessary data. Based on your consent, data (e.g. information about your surfing or purchasing behavior) can also be transmitted to your Facebook profile by us.
The consent given can be revoked at any time by sending a message to the person responsible for processing your data.
Facebook Inc. based in the USA is certified for the US-European data protection agreement "Privacy Shield", which ensures compliance with the data protection level applicable in the EU.
Further information can be found in Facebook's privacy policy: http://www.facebook.com/policy.php
If you do not want the data collected on our website to be assigned to your Facebook profile, you must log out of Facebook before visiting our website.
You can also completely prevent the Facebook plugins from loading with add-ons for your browser, for example with "Adblock Plus" (https://adblockplus.org/de/).
7.2. Google+ sign-in
We use the "Google+ Sign-In" on our website, a plugin of the social network Google+ (Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland) (hereinafter referred to as "Google+").
You can use this to create a customer account or to log in using the so-called single sign-on technique if you have a Google+ profile. If you call up one of our websites that has such a plugin, your browser establishes a direct connection to the Google+ servers. The content of the Google+ plugin is transmitted directly to your browser and integrated into the page. This gives Google+ the information that your browser has accessed the respective website, even if you do not have a Google+ profile or are not logged in to Google+ at the moment. This information (including your IP address) is transmitted directly from your browser to a Google+ server and stored there, whereby transmission to the USA is also possible.
Our legitimate interest lies in enabling a quick and uncomplicated registration process for our customers. The legal basis is therefore Article 6 (1) (f) GDPR.
Google's legitimate interest lies in the display of personalized advertising based on the surfing behavior of the user, the legal basis is therefore Article 6 (1) (f) GDPR.
You can also register and log in to our website with your Google+ data without using the Google+ button.
Only if you have given your express consent to the exchange of data with Google prior to the registration process in accordance with Article 6 (1) (a) GDPR will we receive the general and public information stored in your profile from Google+ when you use the Google+ button Information. This transfer only takes place in accordance with your personal data protection settings on Google+. This information includes, but is not limited to, user ID, name, profile picture, age, and gender.
Please note that after changes to the data protection conditions and terms of use of Google+, your profile pictures, the user IDs of your friends and the friends list may also be transferred if you mark them as "public" in your privacy settings on Google+ have.
The data transmitted to us by Google+ is stored and processed by us to create a user account with the necessary data. Based on your consent, data (e.g. information on your surfing or purchasing behavior) can also be transmitted by us to your Google+ profile.
The consent given can be revoked at any time by sending a message to the person responsible for processing your data.
If data is transferred to the USA, Google LLC, based in the USA, is certified for the US-European data protection agreement "Privacy Shield", which ensures compliance with the data protection level applicable in the EU.
Further information can be found in the Google+ data protection information: https://www.google.de/intl/de/policies/privacy/
You can view the terms of use for using "Google+ Sign-In" or "Register with Google" here: https://www.google.de/intl/de/policies/terms/regional.html
If you do not want the data collected on our website to be assigned to your Google+ profile, you must log out of Google+ before visiting our website.
You can also completely prevent the Google+ plugins from loading with add-ons for your browser, for example with "Adblock Plus" (https://adblockplus.org/de/).
8. Comment function
If you use the comment function on our website, in addition to the content of your comment, information about the time the comment was created and the name of the commentator you have chosen will be saved and published on the website. In addition, your IP address will be logged and saved.
The legal basis for the storage of your data is Art. 6 Para. 1 lit.b and f GDPR. The IP address is stored for security reasons and in the event that the person concerned violates the rights of third parties or publishes illegal content by submitting a comment. Your e-mail address is required to contact you if a third party should object to your published content as illegal. We reserve the right to delete comments if they are objected to as illegal by third parties.
8.1. If you subscribe to follow-up comments, you will first receive a confirmation email (double opt-in procedure) in which you must confirm that you are the owner of the email address provided. The legal basis for data processing in the case of subscribing to comments is Article 6 (1) (a) GDPR. A comment subscription can be canceled at any time with effect for the future according to the information in the confirmation email.
9. Use of your data for direct marketing
9.1. Newsletter
You can subscribe to a free newsletter on our website. When registering for the newsletter, the data from the input mask is transmitted to us. The only mandatory information is your email address. If you make further voluntary entries, these will only be used to address you personally.
The legal basis for the processing of your data after registering for the newsletter is Article 6(1)(a) GDPR if the user has given his or her consent. We obtain this by sending you a confirmation email containing a confirmation link after registering for the newsletter. If you click on this link, you also give your consent to receive the newsletter.
When you send your registration for the newsletter, we save your IP address and the date and time of registration. This storage serves to trace possible misuse of your e-mail address.
We use the data we collect when registering for the newsletter exclusively for the purpose of sending the newsletter.
You can cancel your subscription to the newsletter at any time. For this purpose, there is a corresponding link in every newsletter. This also enables a revocation of the consent to the storage of the personal data collected during the registration process.
9.2. Newsletter for existing customers
If you purchase goods or services on our website and enter your e-mail address, this can subsequently be used by us to send a newsletter. In such a case, only direct advertising for your own similar goods or services will be sent via the newsletter.
The legal basis for sending the newsletter as a result of the sale of goods or services is Section 7 (3) UWG and Article 6 (1) (f) GDPR. In this respect, data processing takes place solely on the basis of our legitimate interest in personalized direct advertising.
If you have already objected to the use of your email address for direct marketing purposes, you will not receive this newsletter. However, you also have the option of objecting to the use of your e-mail address for the purpose stated here later and at any time. Advertising purpose at any time with effect for the future by sending a message to the person named at the beginning. After receipt of your objection, the use of your email address for advertising purposes will be stopped immediately.
10. Use of Social Media: Social Plugins
10.1. Facebook as default plugin
We use social plugins ("plugins") from the social network Facebook (Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA) (hereinafter referred to as "Facebook") on our website.
You can usually recognize the plugins by the Facebook logo, usually a white "f" on a blue background. You can see other configurations of the Facebook plugin here:
https://developers.facebook.com/docs/plugins
When you access one of our websites that has such a plugin, your browser establishes a direct connection to the Facebook servers and Facebook transmits the content of the plugin directly to your browser, even if you do not have a Facebook profile or do not currently have it are logged into Facebook. This information (including your IP address) is transmitted directly from your browser to a Facebook server in the USA and stored there.
If you are logged in to Facebook at the relevant time, Facebook can immediately associate your visit to our website with your Facebook profile. If you interact with a plugin (e.g. click the "Like" button or comment on something), this information is also transmitted directly to a Facebook server and stored there. The promotions can be published on your Facebook profile and displayed to your Facebook friends.
Our legitimate interest lies in the display of personalized advertising and the exploitation of the full financial potential of our website. The legal basis is Article 6 (1) (f) GDPR.
Facebook's legitimate interest lies in the display of personalized advertising and the needs-based design of the service. The legal basis is Article 6 (1) (f) GDPR.
If you do not want the data collected via our website to be assigned to your Facebook profile, you must log out of Facebook before visiting our website. You can also prevent the Facebook plugins from loading with add-ons for your browser, e.g. with the script blocker "NoScript" (http://noscript.net/).
Facebook Inc. based in the USA is certified for the US-European data protection agreement "Privacy Shield", which ensures compliance with the data protection level applicable in the EU.
For more information, see Facebook's privacy policy:
http://www.facebook.com/policy.php
10.2. Pinterest as the default plugin
We use social plugins ("Plugins") from the Pinterest social network (Pinterest Inc., 808 Brannan Street, San Francisco, CA, 94103, USA) (hereinafter referred to as "Pinterest") on our website.
You can usually recognize the plugins by the "Pin it" button. Further designs of Pinterest plugins can be found here: https://developers.pinterest.com/docs/getting-started/introduction/
When you access one of our websites that has such a plugin, your browser establishes a direct connection to the Pinterest servers and transmits the content of the plugin directly to your browser, even if you do not have a Pinterest profile or are not currently on Pinterest are logged in. This information (including your IP address) is transmitted directly from your browser to a Pinterest server in the USA and stored there.
If you are logged in to Pinterest at the relevant time, Pinterest can immediately associate your visit to our website with your Pinterest profile. If you interact with a plugin (e.g. click a "pin it" button), this information is also transmitted directly to a Pinterest server and stored there. The actions can be published on your Pinterest profile and displayed to your Pinterest friends.
Our legitimate interest lies in the display of personalized advertising and the exploitation of the full financial potential of our website. The legal basis is Article 6 (1) (f) GDPR.
Pinterest's legitimate interest lies in the display of personalized advertising and the needs-based design of the service. The legal basis is Article 6 (1) (f) GDPR.
If you do not want the data collected via our website to be assigned to your Pinterest profile, you must log out of Pinterest before visiting our website. You can also prevent the Pinterest plugins from loading with add-ons for your browser, e.g. with the script blocker "NoScript" (http://noscript.net/).
Pinterest privacy notices:
https://about.pinterest.com/de/privacy-policy
10.3. Twitter as default plugin
We use social plugins ("plugins") from the online service Twitter (Twitter Inc., 1355 Market St, Suite 900, San Francisco, CA 94103, US) (hereinafter referred to as "Twitter") on our website.
You can recognize the plugins by the Twitter logo such as a blue "Twitter bird".
Further configurations of the Twitter plugin can be found here:
https://about.twitter.com/de/resources/buttons
When you access one of our websites that has such a plugin, your browser establishes a direct connection to the Twitter servers and Twitter transmits the content of the plugin directly to your browser, even if you do not have a Twitter profile or not at the moment are logged into Twitter. This information (including your IP address) is transmitted directly from your browser to a Twitter server in the USA and stored there.
If you are logged in to Twitter at the relevant time, Twitter can immediately assign your visit to our website to your Twitter profile. If you interact with a plugin (e.g. click a "Twitter" button), this information is also transmitted directly to a Twitter server and stored there. The actions can be published on your Twitter profile and displayed to your Twitter friends.
Our legitimate interest lies in the display of personalized advertising and the exploitation of the full financial potential of our website. The legal basis is Article 6 (1) (f) GDPR.
Twitter's legitimate interest lies in the display of personalized advertising and the needs-based design of the service. The legal basis is Article 6 (1) (f) GDPR.
If you do not want the data collected via our website to be assigned to your Twitter profile, you must log out of Twitter before visiting our website. You can also prevent the Twitter plugins from loading with add-ons for your browser, eg with the script blocker "NoScript" (http://noscript.net/).
Data protection information from Twitter: https://twitter.com/privacy
11. Online Marketing
11.1. DoubleClick by Google
This website uses the online marketing tool DoubleClick by Google from the operator Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google") ("DoubleClick").
Doubleclick by Google uses cookies to show you advertisements that are relevant to you. A pseudonymous identification number (ID) is assigned to your browser in order to check which ads were displayed in your browser and which ads were viewed. In this way, we obtain valuable information in order to make our websites even faster and more customer-friendly. The above analysis is based on your express consent in accordance with Article 6 Paragraph 1 Letter a) GDPR. The cookies do not contain any personal information. The use of DoubleClick cookies only enables Google and its partner websites to place ads based on previous visits to our or other websites on the Internet.
The information generated by the cookies is transmitted by Google to a server in the USA for evaluation and stored there. A transfer of data by Google to third parties only takes place due to legal regulations or in the context of order data processing. Under no circumstances will Google combine your data with other data collected by Google. You can prevent the storage of cookies by setting your browser software accordingly; we would like to point out to you however that in this case you will if applicable not be able to use all functions of our website in full.
You can also prevent Google from collecting the data generated by the cookies and relating to your use of the website and from processing this data by Google by clicking on the following link (https://adssettings.google.com/). Download and install the browser plug-in available under DoubleClick deactivation extension.
Alternatively, you can deactivate the Doubleclick cookies on the Digital Advertising Alliance website under the following link (http://optout.aboutads.info/?c=2#!/).
In the case of data transmission to Google LLC based in the USA, Google LLC is certified for the US-European data protection agreement "Privacy Shield", which ensures compliance with the data protection level applicable in the EU.
You can find more information about DoubleClick by Google's data protection regulations at the following Internet address:
http://www.google.de/policies/privacy/
11.2. Google AdSense
On our website we use Google AdSense, a web advertising service provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). Google AdSense uses so-called "DoubleClick DART Cookies" ("Cookies"), text files that are stored on your computer and that enable an analysis of your use of the website. In addition, so-called "web beacons" (small invisible graphics) are used, which e.g. B. record visitor traffic on the website. The information generated by the cookie and/or web beacon (including your IP address) about your use of this website is usually transmitted to a Google server and stored there, whereby transmission to the USA is also possible.
The information obtained in this way is used by Google to evaluate your usage behavior with regard to the AdSense ads. The IP address transmitted by your browser as part of Google AdSense will not be merged with other Google data. The information collected by Google may be transferred to third parties if this is required by law and/or if third parties process this data on behalf of Google.
The legal basis is Article 6 (1) (a) GDPR, namely your express consent.
In the case of data transmission to Google LLC based in the USA, Google LLC is certified for the US-European data protection agreement "Privacy Shield", which ensures compliance with the data protection level applicable in the EU.
You can find Google's privacy policy here: http://www.google.de/policies/privacy/
You can permanently deactivate cookies by setting your browser accordingly or by downloading and installing the browser plug-in available under the following link:
http://www.google.com/settings/ads/plugin?hl=de
Certain functions of this website may then not be usable or only to a limited extent.
11.3. Use of Google Ads conversion tracking
This website uses the online advertising program "Google Ads" and, as part of Google Ads, conversion tracking by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google").
Our offers are advertised on external websites with the help of advertising material (so-called Google Adwords). Our legitimate interest lies in the display of advertising that is of interest to you and in achieving a fair calculation of advertising costs. The legal basis is Art. 6 Para. 1 lit.a GDPR, namely your express consent.
Google Ads uses cookies for conversion tracking, which are set when you click on an AdWords ad placed by Google.
These cookies usually lose their validity after 30 days and are not used for personal identification. Each Google Ads client receives a different cookie, so cookies cannot be tracked across Ads clients' websites either.
The information obtained in this way is used to create conversion statistics for Ads customers about the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag.
You cannot be personally identified with it.
If you want to prevent tracking, you can deactivate the Google conversion tracking cookie via your Internet browser under user settings.
In the case of data transmission to Google LLC based in the USA, Google LLC is certified for the US-European data protection agreement "Privacy Shield", which ensures compliance with the data protection level applicable in the EU.
Here you will find information about Google's data protection regulations: http://www.google.de/policies/privacy/
You can permanently deactivate the conversion cookies by setting your browser accordingly or by downloading and installing the browser plug-in available under the following link:
http://www.google.com/settings/ads/plugin?hl=de
In this case, certain functions of this website may not be used or may only be used to a limited extent.
12. Web Analytics Services
Shopify Analytics
We use Shopify's web analytics service (Shopify International Limited, Victoria Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland).
To protect our legitimate interest in the statistical analysis of user behavior for optimization and marketing purposes, Shopify collects, evaluates and stores pseudonymised visitor data, from which pseudonymised usage profiles can be created and evaluated. Shopify uses cookies to recognize the browser and thus enable more accurate determination of the statistical data. Your IP address will also be collected, but will be pseudonymised immediately after collection before it is stored, so that no personal reference is possible.
The legal basis is Article 6 (1) (a) GDPR, namely your express consent.
Shopify does not associate your IP address with any other Shopify data.
In order to object to the collection of data and the creation of pseudonymised user profiles and the setting of cookies for the future, you can generally deactivate the use of cookies on your computer by setting your Internet browser so that no more cookies can be stored on your computer in the future or Cookies that have already been stored will be deleted. However, switching off all cookies can mean that some functions on our website can no longer be used in full.
Shopify's privacy policy can also be found at:
https://www.shopify.de/legal/datenschutz
13. Retargeting / Remarketing / Referral Advertising
13.1. Epoq (epoq internet services GmbH)
On this website we use the service of epoq internet services GmbH, Am Rüppurer Schloß 1, 76199 Karlsruhe ("epoq").
Our legitimate interest lies in the targeted addressing of customers with personalized, interest-based advertising and thus also in exploiting the financial potential of our website.
Cookies are set for this purpose in order to collect pseudonymised data about your interests and to show you specific and individual product recommendations on the start page, product detail page, shopping cart page or category page. The product recommendations are displayed on the basis of a cookie-based analysis of previous and current click and purchase behavior, but no personal data is stored.
The legal basis is Article 6 (1) (a) GDPR. The cookies are only set with your express consent.
You can generally deactivate the use of cookies on your computer by making the appropriate browser settings. In that case, you no longer participate in this retargeting. However, switching off all cookies can also mean that some functions on our website can no longer be used in full.
13.2. Facebook Custom Audience via the pixel process
On this website we use the "Facebook Pixel" from Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA ("Facebook"). If there is express consent, the behavior of users can be tracked after this saw or clicked on a Facebook ad. This process is used to evaluate the effectiveness of Facebook ads for statistical and market research purposes and can help to optimize future advertising. The data collected is anonymous to us, so we cannot draw any conclusions about the identity of the user. However, data is stored and processed by Facebook so that a connection to the respective user profile is possible and Facebook can use the data for its own advertising purposes in accordance with the Facebook data usage guidelines (https://www.facebook.com/about/privacy/).
You can enable Facebook and its partners to place ads on and off Facebook. A cookie can be stored on your end device for these purposes. These processing operations only take place if you have given your express consent in accordance with Article 6 (1) (a) GDPR. Consent to the use of the Facebook pixel may only be given by users who are older than 13 years of age. If you are younger, we ask that you ask your legal guardian for permission. Facebook Inc. based in the USA is certified for the US-European data protection agreement "Privacy Shield", which ensures compliance with the data protection level applicable in the EU. You can deactivate the use of cookies on your computer by setting the browser accordingly. However, this can mean that some functions on our website can no longer be used in full. You can also deactivate the use of cookies by third parties such as Facebook on the following website of the Digital Advertising Alliance: http://www.aboutads.info/choices/
13.3. Google AdWords Remarketing
Our website uses the functions of Google Ads (formerly "Google AdWords) Remarketing, which we use to advertise this website in Google search results and on third-party websites. The provider is Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (hereinafter referred to as "Google"). For this purpose, Google sets a cookie in the browser of your device, which automatically enables interest-based advertising using a pseudonymous cookie ID and on the basis of the pages you visit and usually after 30 days loses its validity. The processing takes place on the basis of our legitimate interest in the optimal marketing of our website and the exploitation of the financial potential of our website. The legal basis is Article 6 (1) (a) GDPR, namely your express consent.
Any further data processing will only take place if you have given your consent to Google linking your Internet and app browser history to your Google account and using information from your Google account to personalize ads that you see on the web regard. In this case, if you are logged in to Google while visiting our website, Google will use your data together with Google Analytics data to create and define target group lists for cross-device remarketing. To do this, Google will temporarily link your personal data to Google Analytics data in order to form target groups.
You can permanently deactivate the setting of cookies for advertising preferences by downloading and installing the browser plug-in available under the following link: https://www.google.com/settings/ads/onweb/
Alternatively, you can find out more about the setting of cookies and make settings for this from the Digital Advertising Alliance at the Internet address www.aboutads.info. Finally, you can set your browser so that you are informed about the setting of cookies and decide individually whether to accept them or exclude the acceptance of cookies for certain cases or in general. If cookies are not accepted, the functionality of our website may be restricted.
In the case of data transmission to Google LLC based in the USA, Google LLC is certified for the US-European data protection agreement "Privacy Shield", which ensures compliance with the data protection level applicable in the EU.
Privacy Policy Regarding Advertising and Google:
https://policies.google.com/technologies/ads?hl=de
13.4. Pinterest tag conversion tracking
On our website we use the "Pinterest Tag" conversion tracking technology from Pinterest Europe Ltd., Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland (hereinafter referred to as "Pinterest").
If you come to our website via a pin on Pinterest, a cookie will be set on your computer that interacts with a built-in "tag" (JavaScript code) from Pinterest. These cookies are valid for 180 days. They are not used to identify you personally.
If a user is redirected from a pin on Pinterest to pages on this website and the cookie has not yet expired, the tag records and can track certain user movements (e.g. search queries on the website, views of product pages). This allows Pinterest to generate statistics about usage behavior on our website after forwarding from a Pinterest pin. We can use this to improve our offers.
If personal user data is processed, this is done in accordance with Art. 6 (1) (a) GDPR on the basis of your consent. You can revoke this at any time with effect for the future. To exercise your revocation, please follow the above-described option to make an objection.
However, we do not receive any information with which users can be personally identified.
If you do not wish to be recorded by the tracking, you can also object to this by deactivating the Pinterest tag conversion tracking cookie via your Internet browser under user settings. You will then not be included in the conversion tracking statistics.
Pinterest privacy policy: https://policy.pinterest.com/de/privacy-policy.
14. Use of a live chat system
Tidio
On this website we use the live chat system of Tidio LLC, (180 Steuart St,CA 94119, San Francisco, USA) (www.tidio.com).
Anonymized data is collected and stored for the purpose of web analysis and to operate the live chat system to answer live support requests. User profiles can be created from this anonymous data under a pseudonym.
If the information collected in this way has a personal reference, the legal basis for processing is Article 6 (1) (f) GDPR. Our legitimate interest lies in effective customer care and the statistical analysis of user behavior for optimization purposes. The data will not be used to personally identify the visitor to this website without the consent of the person concerned. No data is merged with personal data about the bearer of the pseudonym.
You can avoid the storage of cookies by setting your Internet browser so that no more cookies can be stored on your computer in the future or cookies that have already been stored are deleted. However, this can mean that some functions on our website can no longer be executed. You have the option of objecting to the collection and storage of data for the purpose of creating a pseudonymised user profile at any time with effect for the future. Send us your objection informally by e-mail to the e-mail address given at the beginning of the data protection declaration. Tidio LLC (Tidio), based in the USA, is certified for the US-European data protection agreement "Privacy Shield", which ensures compliance with the data protection level applicable in the EU.
Tidio's privacy policy:
https://www.tidio.com/privacy-policy/
15. Rights of the data subject
15.1. The applicable data protection law grants you comprehensive data subject rights (rights to information and intervention) vis-à-vis the person responsible with regard to the processing of your personal data, about which we will inform you below:
- Right to information according to Art. 15 GDPR:
You can request confirmation from the person responsible as to whether personal data relating to you is being processed by the person responsible. In addition, you have a right to information about the purpose, the categories of personal data, the recipients, the planned duration of storage and the existence of other rights such as correction of the data or the existence of a right of appeal to a supervisory authority, the origin of your data, if these were not collected by us, the existence of automated decision-making including profiling and, if applicable, meaningful information about the logic involved and the scope and intended effects of such processing, as well as your right to information about the guarantees according to Art. 46 DSGVO forwarding of your data to third countries;
- Right to rectification according to Art. 16 GDPR:
You have the right to the immediate correction of incorrect data concerning you and/or the completion of your incomplete data stored by us; the correction or completion must be made immediately.
- Right to restriction of processing in accordance with Art. 18 GDPR:
You have the right to request the restriction of the processing of your personal data as long as the accuracy of your data, which you contest, is checked, if you refuse to delete your data because of inadmissible data processing and instead request the restriction of the processing of your data, if you change your data to assert, exercise or defend legal claims after we no longer need this data after the purpose has been achieved or if you have lodged an objection for reasons of your particular situation, as long as it is not yet clear whether our legitimate reasons prevail;
If the processing of personal data concerning you has been restricted, this data - apart from its storage - may only be used with your consent or to assert, exercise or defend legal claims or to protect the rights of another natural or legal person or for reasons of important public interest of the Union or a Member State are processed. If the restriction of processing has been restricted, you will be informed by the person responsible before the restriction is lifted.
- Right to erasure according to Art. 17 GDPR:
You have the right to have your personal data deleted immediately if the requirements of Article 17 (1) GDPR are met. However, this right to erasure does not exist in particular - but not exclusively - if the processing is necessary to exercise the right to freedom of expression and information, to fulfill a legal obligation, for reasons of public interest or to assert, exercise or defend legal claims
- Right to information according to Art. 19 GDPR:
If you have exercised your right to rectification, erasure or restriction of processing, the person responsible is obliged to notify all recipients to whom your personal data has been disclosed of this rectification or erasure of data or restriction of processing, unless this is impossible or involves a disproportionate effort effort is involved. You also have the right to be informed about these recipients.
- Right to data portability according to Art. 20 GDPR:
You have the right to receive the personal data you have provided to us in a structured, common and machine-readable format or to request transmission to another person responsible, insofar as this is technically possible;
- Right of revocation according to Art. 7 Para. 3 GDPR:
You have the right to object at any time to the processing of your personal data, which is based on Article 6 (1) e) or f) GDPR; this also applies to profiling based on these provisions.
You also have the right to revoke your declaration of consent under data protection law at any time with effect for the future. The revocation of the consent does not affect the legality of the processing carried out on the basis of the consent up to the point of revocation.
- Right to complain according to Art. 77 GDPR:
Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the member state of your place of residence, your place of work or the place of the alleged infringement, if you believe that the processing of your personal data violates violates the GDPR.
15.2. Right to object
You have the right to object to the processing of your data at any time with effect for the future if we process your data based on our overriding legitimate interest after weighing up the interests.
If you make use of this right of objection, we will terminate the processing of your data if there are no demonstrably overriding, compelling reasons worthy of protection preventing the termination or if further processing serves to exercise or defend legal claims.
16. Duration of storage of personal data
The duration of the storage of personal data depends on the statutory retention periods. After its expiry, we routinely delete the data if they are no longer required to fulfill or initiate a contract and/or we have no legitimate interest in further storage.